Shipping & Returns


Shipping Policy
We understand the importance of our customers' needs to have the highest quality product available.

We usually ship within 48 hours of your order.  We strive in making sure your order is ready for quick delivery.  Each order is securely packed and checked for accuracy.  Our shipping charges are based on package weight and distance shipped. To estimate the shipping just add the item to your cart and use the shipping estimator button below the cart and enter your city, state, and zip code.
Return Policy
We value your business, and we are sincerely committed to your complete satisfaction. If any purchase from us fails to meet your expectation please follow the following steps:

1. Use our contact us form found on the contact us link.
2. All returned merchandise must be received by Luce Crystal within 7 days of receipt.
3. The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because the order was incorrectly filled by us.
4. Exchanges will be handled on a one on one basis.